FAQ - Shipping

Find the answers to our most frequently asked questions below. If you have additional inquiries or need further assistance, feel free to reach out to our support team.

Why hasn’t my order shipped?

Orders are usually processed within 72 hours of being placed.

If, after 4 business days, your order has not yet shipped, please don't hesitate to reach out to our support team for assistance at info@zupinit.com.

We are here to help ensure you have a smooth and enjoyable shopping experience.

My tracking shows my order was delivered, but I don't have it. What should I do?

In most cases, missing packages are found within 3 days. If your package is still missing after this period, please don't hesitate to reach out to us at info@zupinit.com.

We're here to assist you in resolving the situation and ensuring you receive your order.

Do you offer expedited shipping?

Regrettably, we do not currently offer expedited shipping.

How do I track my order?

Once your order is shipped, you will receive an email notification containing the tracking information for your delivery.

If you did not receive this email, please reach out to us!